James B. Schwab Company, Inc.

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How to Prevent Common Paper Jams

Are you experiencing frequent paper jams?

One of the most common causes of paper jams is mismatched paper specifications.  There are times when a paper tray is set for a specific paper size and type but the user has a document that is set to another paper size and type.  The copier does not understand this discrepancy and will result in a jam.  Double check your paper size and type in the preferences tab of the print driver to make sure it agrees with the paper that is loaded in your paper tray.